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Clients & properties

The client record holds contact details, company, service and billing addresses, preferred contact method, tags and notes — plus everything linked to the client: properties, quotes, projects, invoices and attachments. Clients are created manually or by converting a won lead.

Properties are the physical locations you service — each with an address, geolocation and photos/blueprints. The Properties page includes a map view of every property. Quotes, projects and appointments can all reference a property, so the crew always has the right address.

Store photos, contracts and documents on the client record (files from a converted lead move over automatically). Files live in secure cloud storage and open via expiring links.

Grant a client access to the client portal by sending a portal invite from the client page — they receive an email with a secure registration link (valid 7 days) and set their own password. You can see their portal activity (logins, quote views, approvals) on the client record.